Privacy Policy

1. Introduction

i3d.ai ("we," "our," or "us"), a NeoSavant.ai platform, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").

2. Information We Collect

Information You Provide

• Account information (name, email address, password)
• Profile information (sport, role, organization)
• Videos and images you upload for analysis
• Communications with us (support requests, feedback)
• Payment information (processed by our payment provider)

Information Collected Automatically

• Device information (device type, operating system, browser)
• Usage data (features used, analysis performed, time spent)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and analyze your videos for biomechanics insights
• Personalize your experience and content
• Communicate with you about updates, support, and promotions
• Ensure security and prevent fraud
• Comply with legal obligations
• Train and improve our AI models (with your consent)

4. Video Data and AI Processing

When you upload videos, our AI models analyze them to provide biomechanics insights. This processing happens in real-time to deliver your results. We retain only the data necessary to provide the Services, such as your analysis results, progress history, and account information.

By default, your data is not used to train or improve our AI models. If you choose to participate in our research program, anonymized movement data may be used to enhance our technology. You can opt in or out of the research program at any time through your account settings.

5. Aggregated and Statistical Data

We may create aggregated, de-identified datasets from user activity for analytical purposes. This data cannot be used to identify any individual and may be used to:

• Power comparison features (e.g., compare your form against regional averages)
• Generate statistical benchmarks for different sports and skill levels
• Improve our Services and develop new features
• Publish research or insights about sports performance trends

6. Data Sharing

We may share your information with:

• Service Providers: Third parties that help us operate our Services (cloud hosting, analytics, payment processing)
• Business Partners: With your consent, for integrated features
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. Data Security

We implement industry-standard security measures to protect your data, including:

• End-to-end encryption (AES-256) for data in transit and at rest
• SOC 2 Type II certified infrastructure
• Regular security audits and penetration testing
• Access controls and authentication measures

8. Data Retention

We retain your data for as long as your account is active or as needed to provide Services. You can request deletion of your data at any time. After account deletion, we may retain certain data for legal compliance or legitimate business purposes for up to 90 days.

9. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your data
• Correct inaccurate information
• Delete your data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@i3d.ai.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

11. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: